3rd day at work

What's up, everyone:

This was the third day at work for me. When I woke up this morning I expected to work on this computer desktop that needed a new drive. It turns out that it needed a motherboard. I spend an hour to an hour and half talking to the Dell rep online and to discuss what was going on. The computer was still under warranty so I decided to check up with them to see what was going on. Before I talk to him, I decided to test the new hard drive to make sure they sent a good one. It passed the test. Then I tested the memory. Memory passed as well. So the guy told me to do a couple of reinstalls with some of the memory out but that didn't fix the issue. Then he told me that he was going to ship out a new motherboard, which was what I expected in the first place, but being that this was still under warranty, I wanted to test it anyway. After that, I went ahead and made labels for the cable wiring the the network so we can distinguish the cables a lot easier in case we have to troubleshoot any of the wires. I did that most of the day. After that Francie showed me where all our switches are around the whole Brethren Service Center. A switch is a box that connects the network cables to allow PC's or laptops to connect to the network. After I got a tour of where everything is, that was the end of the day for me. I know I will have my hands full tomorrow so check me out to see if I have survived the "replace the motherboard" day.

Jay - BVSer, Unit 275
Information Services