One Disappointing Day!

Hey People:

After yesterday being a great day, today definitely wasn't like yesterday. It started off me talking to a Dell tech support rep for like an hour trying to convince him to send us a new PC in place of the one GX520 I've been working on for the past two and half weeks. Its going to to take just a little bit more time before he replaces the whole dam thing. Then I replaced my regular sized monitor with a Dell flat-screen for my office. Its nice to finally have a flat screen. The most disturbing thing of the day was when this guy Curtis by and did a few things around the office. Curtis is a tech who has been working at the Brethren Service Center for over 20 years. He seemed real cool. It was that he found a video card that works with Dana's PC so she can use two monitors at one time. Now I have been working on that problem for a while and yesterday I told her, after three video card, a Dell rep telling me that her PC is incompatible with another video card, and other documentation on other websites, that her PC is just not compatible with another video card. Here he comes in with another video card and it works. Now I don't have a problem with that. I am very happy that he got her video card that works and she is running a duo monitor setup. But I am just disappointed in myself that I had told her that her PC wasn't compatible with another video card and now someone else found one that does work. Nothing against Curtis because I think he is a cool guy, but I feel like Dana and who ever else won't take me seriously as a I.S technician. That makes me feel like what the ___am I doing here. But like I said, there are going to be good days, and there are going to be days like today. I live to make tomorrow much better for me. Talk to you later, ya'll. Peace!

Jay, AKA "The Kid"
BVSer, unit 275